Terms of service

Terms of Service

Welcome to Fresh N Glow. These Terms of Service (“Terms”) govern your access to and use of the website freshnglow.in and the purchase of any products from us. By browsing, accessing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Last updated: 7 July 2026

1. About Us

This website is operated by [Registered Business Name] (“Fresh N Glow”, “we”, “us”, or “our”), based in Mumbai, Maharashtra, India. “You” and “customer” refer to the user or purchaser.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or that you are accessing the website under the supervision of a parent or legal guardian, and that you are legally capable of entering into a binding contract.

3. Products & Descriptions

  • We make every effort to display our products, colours, and packaging as accurately as possible. Actual products may vary slightly due to photography, screen settings, or batch updates.
  • Our products are cosmetic and personal-care items intended for external use only, unless stated otherwise.
  • We reserve the right to modify, discontinue, or limit the availability of any product at any time.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR ₹) and are inclusive of applicable taxes unless stated otherwise.
  • We accept payments via credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD), where available.
  • Prices and offers are subject to change without prior notice. In the rare event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

5. Orders

  • Placing an order constitutes an offer to purchase. All orders are subject to acceptance and product availability.
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, pricing errors, or stock unavailability. Any amount paid for a cancelled order will be refunded.

6. Shipping, Returns & Refunds

Delivery of products is governed by our Shipping Policy, and returns and refunds are governed by our Return & Refund Policy. Please review both, as they form part of these Terms.

7. Coupons & Promotions

Discount codes and promotional offers are subject to their own terms, cannot be combined unless stated, and may be modified or withdrawn at any time. Each offer is valid only for the stated period and products.

8. Intellectual Property

All content on this website — including logos, text, images, product designs, graphics, and the “Fresh N Glow” name and branding — is the property of Fresh N Glow and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any of our content without our prior written permission.

9. Product Disclaimer

  • Our products are intended for cosmetic and personal-care use and are not intended to diagnose, treat, cure, or prevent any disease.
  • Individual results may vary. We recommend performing a patch test before first use and reviewing the ingredient list if you have sensitive skin or known allergies.
  • If irritation occurs, discontinue use and consult a dermatologist. Information on our website is not a substitute for professional medical advice.

10. Limitation of Liability

To the maximum extent permitted by law, Fresh N Glow shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Fresh N Glow and its team from any claims, damages, or expenses arising out of your breach of these Terms or misuse of our website or products.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

14. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated date, and your continued use of the website constitutes acceptance of the changes.

15. Contact Us

For any questions about these Terms, please contact us at info@freshnglow.in or +91 89898 98989.